Discover the next-generation lone worker protection system: easy to configure, simple to use, and designed to ensure the safety of your isolated workers.
With Neovigie, the transmission of distress alerts is more efficient, enabling faster response times. Neovigie offers more than just a simple lone worker protection device; it provides a next-generation comprehensive platform dedicated to worker safety solutions. All lone worker devices offered by Neovigie are fully compatible with each other and operate with the same configuration. There's no need for server installation; all settings are managed directly online through our platform.
The lone worker is the person who works out of sight and out of the voice of his colleagues. He uses the alert device to protect himself and prevent emergency services.
The supervisor is the person who receives the alarm triggered by the lone worker. There may be several supervisors for the same worker.
The administrator is the person who is in charge of setting up the platform. It sets up lone worker profiles and emergency procedures.
At the start of the shift, the lone worker starts protection on the device, with no login or password to enter.
On Android, a shift schedule can also be set directly in the app to start protection automatically at the planned times.
Example: here James has started his shift and is now protected.
In the event of a problem for the lone worker, an alert is triggered.
There are two types of alerts: manual alerts triggered voluntarily by the lone worker, and automatic alerts triggered automatically by the device in case of detection of an anomaly: fall, absence of movement, loss of connection...
Example: Here James's phone has just detected a fall!
Neovigie automatically receives alerts triggered by the phone. Depending on the configuration you have chosen, the alert will be directed to a remote monitoring center or to internal supervisors.
If the alert is managed internally, Neovigie will apply the configured alarm procedure and notify escalation stage 1 supervisors instantly and simultaneously by email, SMS, push notification and by voice call. If no supervisor acknowledges the alarm, Neovigie will transmit the alert to all stage 2 supervisors and so on.
The alert notification contains all the information necessary to rescue the worker: name, telephone number, location of the incident.
A supervisor Acknowledge the alarm. The lone worker is immediately notified. The supervisor call back the lone worker.
The automatic hang up feature allows you to listen to talk to the lone worker even if his not in capacity to answer the call.
With all these informations, the supervisor can take the necessary actions.
Once the alert is acknowledged and closed, it is kept for 60 days in VigieControl, then archived for five years as a CSV export.
You can access alarm reports and export alert data in CSV format.
All the information needed for an in-depth analysis is available: alarm location, notified supervisors, reaction time…
Neovigie offers an all-in-one solution tailored to the unique needs of lone workers. Our system integrates a variety of alert devices, including: Mobile App, Smartwatch App and Satellite Devices.
These devices are designed to adapt to the specific missions and environments of each lone worker, ensuring seamless functionality and protection.
Our robust web platform enhances the solution by streamlining alarm management, enabling quick responses, and providing comprehensive oversight. With Neovigie, you gain maximum safety and flexibility to protect your workforce efficiently.
Un expert Neovigie répond à vos questions !
Lone worker safety expert, former lawyer
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Lionel Lewin is president of Neovigie and an expert in protecting lone workers. A former lawyer, he combines legal expertise and technological innovation to support companies' compliance and strengthen their security.
His motto: “Combining technology and compliance for uncompromising safety.”
Lone worker device devices can do both:
Lone worker device uses built-in sensors (accelerometer, gyroscope, etc.) to measure user movements and orientation. If a fall or prolonged immobility is detected, the device triggers an alert after a configurable delay.
Some lone worker devices work without network coverage using technologies such as:
Testing a Lone Worker Alarm Device is essential to ensure that it works properly and responds effectively in the event of an emergency. Here are the steps you need to take to complete a full test:
Some lone worker devices are equipped with self-diagnosis features that allow their condition to be checked regularly. These automatic tests may include:
⚠️ Limits of self-tests:
Although practical, these self-tests are not sufficient to assess the responsiveness of the complete system, in particular the transmission of alerts to recipients.
To ensure that the device operates under real conditions, it is recommended to simulate emergency scenarios. Here's how to do it:
Once the tests are over:
Although some lone worker devices offer self-tests, simulating real alarms is essential to test the entire system, including the transmission of alerts to recipients. This ensures not only the proper functioning of the device, but also the ability of the system to respond effectively in the event of a real danger.
Regular and comprehensive testing is a key investment in the safety of lone workers.
A lone worker device is designed to keep employees safe when they work alone, with no one nearby to help in an incident. It detects hazardous situations and triggers an automatic or manual alert to call for help.
A few examples:
In the United States, there is no federal rule dedicated to lone workers. Protection rests on the OSHA General Duty Clause, which requires employers to provide a workplace free from recognized hazards, including for employees who work alone, plus specific OSHA standards for certain activities (confined spaces, hazardous locations…) and some state-level rules. Read our overview of U.S. lone worker safety regulations.
The terms are often used interchangeably, but they are not the same thing.
For example, a company can deploy a lone worker solution built around a mobile app with an alert button on the smartphone (the device), connected to a monitoring platform.
It relies on technologies that detect danger and transmit an alert.
The lone worker can trigger an alert manually in case of danger (assault, accident). The signal is sent immediately to a monitoring platform, often with the GPS position and, depending on the system, an audio recording. Some models offer discreet buttons for high-risk situations.
Built-in accelerometers analyze the wearer's movements. A sudden fall or prolonged immobility triggers an automatic alert if the user does not respond. This is especially suited to work at height, in confined spaces or in isolated areas.
Several technologies pinpoint the worker's position:
Alerts are sent over several types of networks, depending on site accessibility:
| Industry | Identified risk | Recommended type of device |
|---|---|---|
| Construction & work at height | Falls from height, work in isolated areas, no cellular coverage | Lone worker device with fall detection, satellite or radio device, GPS system |
| Healthcare & home care | Assault, medical event or fall, working alone in a private home | Smartphone safety app with alert button, discreet device, GPS location |
| Manufacturing & sensitive sites | Exposure to hazardous substances, confined spaces, poor network coverage | Lone worker device with automatic alert, radio system (PMR, DMR, TETRA), prolonged immobility detection |
| Security officers | Assault, night work or patrols, isolation across large areas | Device with discreet SOS button, real-time GPS location, live listening |
| Rural work & agriculture | Working alone outdoors, injury risk, areas with little cellular coverage | Satellite or radio device for remote areas, fall and no-movement detection, rugged device |
| Transportation & logistics | Traffic accidents, night work, isolation in warehouses or transit areas | Smartphone safety app with GPS, device with accident detection, voice alert and emergency button |
Yes, as long as it is properly configured. Dependence on the battery and the network can affect signal reliability, especially in areas with weak coverage.
Unlike devices with automatic fall detection, a standard phone does not detect loss of movement and requires the alert to be triggered manually. At Neovigie, our solution turns a smartphone into a true lone worker device by adding an alert button, GPS location and automatic alert transmission.
On a smartphone, battery life is limited to about one day depending on the phone model. On a dedicated lone worker device, it lasts from 24 hours to several days.
In some cases, transmission goes through satellite or radio. The battery is designed for extreme environments, with extended runtime thanks to long-life batteries.
Some models include a smart standby mode that optimizes power consumption and extends the time between charges.
Yes. Some lone worker devices are designed to work without cellular coverage:
To make sure a lone worker device is reliable, test it in both real and simulated conditions.
1. Check the alert button and transmission
Start by pressing the alert button manually to confirm the signal reaches the monitoring platform correctly. Also check that the GPS location provided is accurate and that the alert is received by the person in charge.
2. Simulate a fall
For devices with motion sensors or fall detection, simulate a fall or a period of prolonged immobility. The device should trigger the alert automatically, with no manual action. If it does, the system will respond correctly in an emergency.
3. Test battery life
Test battery life in real conditions and in standby mode. Make sure the device withstands the specific conditions of your work environment (temperature, humidity, impacts).
Following these steps ensures your lone worker device works reliably and responsively and meets your legal duty to protect lone workers.
4. Review the results
Once testing is complete, check the alert history in the reports to confirm each step was logged.
Then identify any issues. If an alert was not transmitted or the location was wrong, make adjustments quickly: a software update or a check of network settings. We recommend testing your equipment every month to make sure the system stays reliable.
