Stop chasing missed check-ins. Neovigie lone worker alerts platform automates alerts, tracks locations, and keeps workers safe in real time.
Book an exchange with a security expert
“Neovigie has become essential for the management of our night and weekend teams. We would have liked to have had it 10 years ago already! I would highly recommend this solution to anyone.”
— Richard H, Operations Manager, Marion Security Agency
”I recommend Neovigie for a lot of reasons: easy to install, inexpensive to save a life, it works everywhere and it's easy to use.”
— Steve R, foreman, Sainte-Catherine-de-la-Jacques-Cartier
Without a reliable solution, HSEs juggle manual procedures, infrequently used equipment and negative feedback. The result: less protected workers, overwhelmed supervisors and HSEs who remain exposed.
Constant false alarms drain trust and waste time, leaving real emergencies at risk.
In remote sites, protection disappears. An SOS that never gets through is no protection at all.
Complex tools, endless check-ins, and privacy concerns drive workers to reject safety systems.
Without traceable reports, audits and investigations expose costly gaps.
The two terms often come up together, but they cover different things. Understanding the distinction helps you choose the right device for your lone workers.
Lone worker protection is the employer's duty to keep safe any employee who works alone in a situation that may expose them to danger: assess the risks, then put in place the means to raise the alarm and get help quickly.
Read the definition of lone worker protectionThe lone worker alarm device is the equipment that delivers this protection. It detects an emergency (fall, immobility, manual SOS) and sends an alert to supervisors or a monitoring centre. It can be a mobile app, a smartwatch or a satellite messenger.
Neovigie eliminates false alarms, keeps workers connected even in dead zones, and drives adoption with simple tools that teams actually use.
Stop wasting time with heavy installations or complex settings. Neovigie is operational immediately, accessible to all your employees, and managed from a clear interface.
No more scrambling before inspections. Neovigie creates traceable, exportable reports automatically, so you are ready for provincial OHS inspections without the stress.
Most systems fail when it matters: false alarms, missed alerts, no signal. Neovigie delivers protection workers believe in and managers can rely on, with AI detection, a discreet SOS, and coverage that works even in remote sites.
We give the floor to our customers to tell you about Neovigie. Find out how our solution improved the situation of their lone workers.
Discover more testimonies
Neovigie offers a range of critical security features to alert, locate, and rescue lone workers when needed. These functionalities are designed to be activated automatically or manually, depending on the situation, and guarantee rapid intervention.
Accurately detect falls, minimize false alarms, and respond swiftly to incidents.
Activate safety monitoring based on pre-set work schedules for seamless protection.
Enable instant activation of certified devices via SMS with no need for passwords. Simple, secure, and efficient.
Receive instant SOS alerts via email, SMS, phone calls, or app notifications to ensure no time is wasted in emergencies.
Protect workers in areas without network coverage using satellite devices or memo lifelines for maximum reliability.
Pinpoint employees' locations inside buildings for faster and more precise interventions.
Access detailed reports to analyze worker engagement, identify training needs, and improve safety practices.
Our servers ensure 24/7 supervision, an escalation can be used if first-level supervisors do not respond.
Evaluate threats without a worker needing to answer their phone, enabling faster interventions.
.svg)
Unlike traditional solutions, which are often complex and unreliable, Neovigie was designed to be simple to deploy, compliant and operational everywhere. Our approach combines technological innovation and human support to guarantee truly effective security.
.png)
Unlike heavy and complex solutions, Neovigie is 100% cloud based and operational immediately.
.png)
We combine GSM, satellite, and AI to ensure unparalleled reliability where phones fail.
.png)
Smartphone, smartwatch, satellite device, Neovigie adapts to each business and each field, with a single coherent ecosystem.
.png)
Intuitive interface, simple deployment, clear reporting: finally a tool that can be used on a daily basis without technical expertise.
.png)
Neovigie is not limited to security: we also protect you legally with traceability and reports ready for audit.
.png)
Our HSE experts guide you every step of the way and ensure fast support, which many other companies overlook.
MARION SECURITY AGENCY
“Neovigie has become essential for the management of our night and weekend teams. We would have liked to have had it 10 years ago already! I would highly recommend this solution to anyone.”
Richard H, Operations Manager
“An easy to use and reliable system”
Neovigie allows us to secure employees who are alone. We are satisfied with the Neovigie system, which is easy to use and reliable. We can recommend it on all the sites we have all over France.
Stephane B, Security Agent, SERIS
Book an appointment online
Our teams will be able to give you all the information you need during the appointment.
Validate your quote
Within 2 hours of the appointment you will get a clear quote for your lone worker protection solution.
Return the list of your users
As soon as your quote is validated, we will send you a clear and very easy file to return to us to set up your account for you.
Launch appointments
As soon as we receive the list of your users, your platform will be put online and available to you. Let's go!
Compatible with iOS and Android phones, ideal for employees already equipped with a business phone, thus eliminating the purchase of additional hardware.
Learn more
Perfect for those who want a discreet device while remaining protected. The watch app can be downloaded from the Google Play Store and installed on all Android watches.
Learn more
For areas without network coverage, we integrate satellite equipment manufactured by ACR, compatible with our mobile applications and watches, allowing you to remain protected without additional hardware.
Learn more
Designed for environments where telephones are prohibited or for employees who prefer dedicated equipment, this robust device works on 2G/4G networks and is entirely manufactured by Neovigie.
Learn more
Have questions or need assistance? Get in touch by completing the form below.
A Neovigie expert answers your questions!
Expert in Lone Worker technical solutions
.png){kind=small}
Benoît Pauillac is in charge of customer support at Neovigie. An expert in lone worker solutions, he supports companies in optimizing the protection of their workers, by ensuring responsive monitoring and an optimal user experience.
“Above all, good support is attentive listening and a quick response.”
Lone worker apps are widely used in industries such as:
The protection of lone workers involves a comprehensive approach that combines prevention, training, and advanced technical solutions to ensure their safety. Key aspects include:
By combining these elements, businesses can provide effective protection for their lone workers, ensuring safety, compliance with legal obligations, and peace of mind for both employees and employers.
A lone worker solution is essential for ensuring the safety and well-being of employees who work alone or in isolated conditions. Here's why businesses should implement one:
Investing in a lone worker solution is more than meeting legal obligations—it's a proactive step toward creating a safer, more efficient workplace.
Improved Peace of Mind: Lone workers feel safer, and employers gain confidence in their safety measures.
Costs vary depending on the devices and features required. Typically, prices range from $15 to $20 per user per month, with additional fees for installation, training, and maintenance.
Neovigie offers a comprehensive suite of alarms to ensure the safety of lone workers:
Neovigie ensures the safety of lone workers through a comprehensive system that combines real-time location tracking, immediate alert mechanisms, and multi-channel communication. Here's how the solution operates:
1. Real-Time Location Tracking
2. Immediate Alert Mechanisms
3. Multi-Channel Communication
4. Integration with Satellite Technology
5. Privacy Compliance
Neovigie is a solution designed to protect lone workers. It integrates mobile applications like VigieApp. Lone workers can trigger alerts manually or automatically (e.g., in case of a fall or lack of movement). These alerts are sent to a supervision platform called VigieControl, enabling a quick and efficient response.
Fall detection and loss of verticality are two features that are often used in lone worker safety devices. While they may seem similar, they have fundamental differences.
Fall detection is a feature that uses the mobile accelerometer to recognize when a person falls suddenly. It analyzes data to detect sudden changes in movement, orientation, and speed that correspond to a fall. Once a fall is detected, the system can set off an alarm.
Loss of verticality refers to the situation where a person no longer maintains an upright standing position. Devices that use the loss of verticality also use the accelerometer, but to identify whether a person is in an upright position or not. When the vertical position is no longer maintained for a specified period of time, the equipment triggers an alarm.
To conclude
The loss of verticality is a method that is less and less used, as it is a source of many false alarms and does not make it possible to detect all fall situations. On the other hand, while detecting a fall is by far the best solution, it requires a high level of expertise to set up a quality algorithm otherwise it will be useless. Such algorithms require the intervention of engineers and researchers specialized in artificial intelligence. The algorithm used by Neovigie was developed as part of the European H2020 innovation project with research laboratories to achieve a high quality detection that is a reference in this field.
A Lone Worker Solution is a safety and alert system designed to protect employees who work alone. It uses worker alarm devices to detect emergencies or dangerous situations and promptly notify emergency services.
The system connects a portable transmitter—such as a mobile application on a smartphone or smartwatch—to a web-based surveillance portal. Lone workers can use these devices to report real-time emergencies, such as falls or assaults.
When an alarm is triggered, it is received by the surveillance portal, which can respond by:
Neovigie enhances this system with an innovative lifeline feature, which automatically launches an alarm if the worker does not interact with the device within a set timeframe, ensuring an additional layer of protection.
A Lone Worker Alarm system is essential for protecting employees who work alone, helping organizations comply with occupational health and safety regulations.
This system is particularly important for workers in isolated or high-risk environments, as it provides:
In Canada, working alone is regulated by each province and territory, and by the Canada Labour Code for federally regulated employers. Several provinces, including Alberta, British Columbia and Manitoba, have specific working alone rules: the employer must assess the hazards, put in place an effective means of communication and check on the worker at regular intervals. Elsewhere, the same duty follows from the employer's general obligation to protect workers. The law does not require a particular product: a lone worker app such as Neovigie is one way to meet these duties, alongside the hazard assessment, written procedures and training.
The Neovigie alert system is designed for simplicity and ease of use, requiring no specialized training. Lone workers can activate an alarm button in the event of an emergency or danger, ensuring a rapid response.
One of its standout features is real-time geolocation, which enables organizations and security teams to pinpoint the worker's location. This capability ensures that assistance can reach the worker quickly, enhancing safety and peace of mind.
Lone worker protection covers all the measures put in place to keep employees who work alone safe. It relies on alert devices as well as on organizational procedures. The goal is to prevent dangerous situations (fall, medical event, assault) and to ensure a fast response when an incident occurs.
A lone worker device is equipment designed to detect hazardous situations automatically. In case of a fall, prolonged immobility or lost connection, it triggers an alert and transmits the information to a supervisor or to responders. It can take the form of a dedicated device, a smartwatch or a mobile app. It uses technologies such as GPS, cellular networks or radio to provide an accurate location and enable a fast response.
| Criteria | Dedicated device | Safety app |
|---|---|---|
| Triggering | Automatic and manual | Automatic and manual - more automation |
| Location | Built-in GPS, Bluetooth beacons indoors | Smartphone GPS |
| Reliability | Independent of the phone, multiple transmission paths (cellular, radio, satellite) | Depends on the cellular network and the phone's condition |
| Use | Simple, designed for safety only | More flexible but requires a working smartphone |
| Target users | Workers exposed to high risk (construction, maintenance, manufacturing) | Mobile workers with moderate risk (sales reps, service staff) |
Safety experts point out that an alert device alone does not amount to complete protection. A lone worker device does not replace a real risk prevention policy. It must be part of a broader approach that includes hazard assessment, appropriate procedures and proper training for the workers concerned.
A lone worker device detects a dangerous situation and makes it possible to alert help quickly. It works through several key elements.
The device continuously analyzes the lone worker's movements. It detects a sudden fall or prolonged immobility, possible signs of a medical event or accident. If the user does not respond to a pre-alert, an emergency signal is sent automatically.
In an assault or sudden problem, the worker can trigger an alert themselves by pressing an emergency button. This ensures an immediate response even when the sensors have not detected anything abnormal.
When an alert is triggered, the device transmits the worker's position using GPS. The information is sent to a supervisor or directly to responders over a cellular, satellite or Wi-Fi network, depending on the environment.
A dedicated interface lets you follow alerts in real time, locate workers and analyze incidents to improve safety. This tracking guarantees a fast, effective response.
Pricing depends on the number of users and the options you need, such as watches, satellite messengers or a monitoring centre. With the VigieApp mobile app, there is no hardware to buy: your workers use their existing phones and you pay a monthly subscription per user. Book a demo to get a quote adapted to the size of your team.
Lone worker devices transmit alerts over wired (telephone) and/or wireless links (radio, cellular, satellite phone). You'll find more information on the different lone worker alert solutions.
Even though the features of these devices are broadly similar, let's look at the specific advantages of each option so you can make the right choice for your employees.
Thanks to Bluetooth location beacons, the employee is located in a precise spot. The alert, with the beacon's position, is sent to the monitoring platform.
Some devices combine several transmission modes for reliable alerts: cellular network (4G, LTE-M), Wi-Fi… With LTE-M technology designed for IoT, some products can communicate from basements.
While early devices could only send basic alerts, a voice function can now be built in to place a call and verify the situation.
The safety app protects employees with no additional equipment, from a company smartphone.
The technology built into the latest smartphones ensures reliable operation and a high level of ruggedness (shocks, drops, water…).
The app developers update the product regularly and sometimes add new features at low cost.
A lone worker device can send several types of alerts, automatic or manual, depending on the situation detected.
These features enable an immediate response in case of danger.
High-risk industries such as manufacturing, construction, transportation, utilities, security and healthcare, along with any organization whose employees work alone or out of sight of coworkers.
Yes, provided the data collected (such as GPS location) is processed securely and workers are informed of how it is used. The employer should notify employees, limit collection to what is needed for their safety, and ensure the confidentiality and security of the information throughout the process. Neovigie is designed to GDPR standards, in line with PIPEDA and provincial privacy laws, with data hosted in Europe.
Neovigie empowers businesses to safeguard their lone workers, ensuring their safety while restoring confidence across teams. Using advanced technology, we address the unique dangers lone workers face, such as falls, attacks, and other hazards, with intelligent detection and real-time emergency alerts delivered seamlessly through our secure servers.
Our solution is entirely cloud-based (SaaS), requiring no installation or maintenance. You can configure settings in real-time via an intuitive web portal, ensuring a hassle-free and adaptable experience.
Streamline the check-in process with ease. Enable your workers to check in and share their location seamlessly. Regularly monitor each checkpoint to maintain communication and provide immediate assistance in case of emergencies.
Neovigie offers a versatile lone worker solution, adaptable to various devices and platforms, including desktop, mobile, satellite, and industrial equipment. It ensures seamless safety management and monitoring, with 24/7 accessibility for environments ranging from remote areas to high-risk industrial settings.
Are you an HSE manager? Neovigie was designed to meet your operational and regulatory challenges:
Neovigie helps organizations meet Canadian working alone requirements and keep employees safe in every environment.
Lone workers are people without direct contact with others who may not get immediate help in an emergency. This includes people in remote locations and people who work alone only briefly. Provinces such as Alberta and British Columbia have specific working alone rules: employers must provide an effective means of communication and check on lone workers at regular intervals. In Quebec, the same protection follows from the employer's general duty under occupational health and safety law.
Neovigie's apps and devices provide real-time protection and connectivity for industries ranging from trucking to farming, in urban and remote areas alike.
At Neovigie, we prioritize the well-being of workers while helping businesses meet critical occupational safety and health regulations.
Our advanced lone worker safety solution is equipped with essential features such as a panic button, fall detection alarm, no-motion alert for loss of consciousness, and a check-in module. These tools not only ensure compliance with regulatory requirements but also actively improve workplace safety by mitigating risks and preventing potential penalties.
Neovigie's system takes a proactive approach to employee protection, demonstrating that compliance extends beyond meeting legal obligations—it creates a safer and more supportive work environment.
