The Lone Worker Solution Beyond Manual Check-Ins

  • Proactive Risk Management & Compliance
  • Instant Communication & Real-Time Monitoring
  • Scalable and Customizable Cloud-Based Platform

Stop chasing missed check-ins. Neovigie lone worker alerts platform automates alerts, tracks locations, and keeps workers safe in real time.

Neovigie offers Solution for the protection of lone workers.

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Used by more than 500 companies

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“This app. has been an integral part of our daily checks and balances when it comes to the management of our employees on the after-hours shifts. I wish we had the opportunity to have used this 10 years earlier.I would highly recommend this app. to everyone..”
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— Richard H, Operations Manager, Marion Security Agency
“I recommend Neovigie for a lot of reasons: easy to install, inexpensive to save a life, it works everywhere and it's easy to use.”
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— Steve R, Maintenance manager City of Sainte-Catherine-de-la-Jacques-CartierVille de Sainte-Catherine-de-la-Jacques-Cartier
+ 10 years of experience
+ 15 000 users
Deployment in <24h
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Managing Lone Worker Protection is a Daily Struggle

Workers skip manual check-ins. Devices trigger constant false alarms. Coverage disappears in remote areas. And when audits come, there’s no reliable proof. Instead of protecting your teams, most systems create more work, more doubt, and more liability.

False Alerts

Constant false alarms drain trust and waste time, leaving real emergencies at risk.

No Coverage

In remote sites, protection disappears. An SOS that never gets through is no protection at all.

Poor Compliance

Complex tools, endless check-ins, and privacy concerns drive workers to reject safety systems.

Low Adoption

Without traceable reports, audits and investigations expose costly gaps.

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Lone worker protection vs lone worker alarm: what is the difference?

The two terms often come up together, but they cover different things. Understanding the distinction helps you choose the right device for your lone workers.

Lone worker protection

Lone worker protection is the employer's duty to keep safe any employee who works alone in a situation that may expose them to danger: assess the risks, then put in place the means to raise the alarm and get help quickly.

Read the definition of lone worker protection

Lone worker alarm device

The lone worker alarm device is the equipment that delivers this protection. It detects an emergency (fall, immobility, manual SOS) and sends an alert to the supervisors you designate. It can be a mobile app, a smartwatch or a satellite messenger.

See all our lone worker devices

Turn Lone Worker Safety Into a Strength

Neovigie eliminates false alarms, keeps workers connected even in dead zones, and drives adoption with simple tools that teams actually use.

Safety Live in 24 Hours

Forget IT projects that drag on for weeks. Neovigie deploys instantly, on any device, with a dashboard that’s so simple your whole team actually uses it.

Lone Worker protected
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Audit-Ready, Every Day

No more scrambling before inspections. Neovigie creates traceable, exportable reports automatically, so your lone worker procedures are documented when OSHA asks.

Real Protection Workers Trust

Most systems fail when it matters: false alarms, missed alerts, no signal. Neovigie delivers protection workers believe in and managers can rely on, with AI detection, a discreet SOS, and coverage that works even in remote sites.

Supervisor notification

How do HSE managers make a difference?

We give the floor to our customers to tell you about Neovigie. Find out how our solution improved the situation of their lone workers.

Discover more testimonies

Innovative Features for Lone Worker Safety

Neovigie offers a range of critical security features to alert, locate, and rescue lone workers when needed. These functionalities are designed to be activated automatically or manually, depending on the situation, and guarantee rapid intervention.

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AI-Powered Fall Detection

Accurately detect falls, minimize false alarms, and respond swiftly to incidents.

-> Learn more about fall detection
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Automated Scheduling

Activate safety monitoring based on pre-set work schedules for seamless protection.

-> Learn more about automation
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Click&Protect©

Enable instant activation of certified devices via SMS with no need for passwords. Simple, secure, and efficient.

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Multi-Channel Alerts

Receive instant SOS alerts via SMS, phone calls, emails or app notifications to ensure no time is wasted in emergencies.

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Dead Zone

Protect workers in areas without network coverage using satellite devices or memo lifelines for maximum reliability.

-> Learn more about dead zones
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Location Tracking

Pinpoint employees' locations inside buildings for faster and more precise interventions.

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Insightful Reporting

Access detailed reports to analyze worker engagement, identify training needs, and improve safety practices.

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Supervision

Our servers process alerts 24/7 and escalate to the next supervisor if the first one does not respond.

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Safety Phone Call

Evaluate threats without a worker needing to answer their phone, enabling faster interventions.

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Why Choose Neovigie?

96%
Clients satisfaits
Satisfied Customers
Trusted by businesses across industries
Temps moyen de transmission d’une alarme
0.95second
Average Transmission Time
Real-time alerts for immediate action
Temps de disponibilité de nos serveurs
99.5%
Server Uptime
‍Reliable performance you can count on

What Makes Us Different?

Unlike traditional lone worker solutions, which are often complex and unreliable, Neovigie was designed to be simple to deploy, compliant and operational everywhere. Our approach combines technological innovation and human support to guarantee truly effective security.

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No installation

Unlike heavy and complex solutions, Neovigie is 100% cloud based and operational immediately.

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Unique technical reliability

We combine GSM, satellite, and AI to ensure unparalleled reliability where phones fail.

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Full ecosystem

Smartphone, Smartwatch, desktop, satellite device, Neovigie adapts to each business and each field, with a single coherent ecosystem.

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Designed for HSEs

Intuitive interface, simple deployment, clear reporting: finally a tool that can be used on a daily basis without technical expertise.

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Compliance oriented

Neovigie is not limited to security: we also protect you legally with traceability and reports ready for audit.

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Responsive expert support

Our HSE experts guide you every step of the way and ensure fast support, which many other companies overlook.

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Configuration Steps

Step 1

Submit Your Request
Send a request to test the application online and explore its features.

Step 2

Set Up Your Account
Create your customer account with Neovigie in less than an hour. Our intuitive setup process ensures you’re ready to start protecting your lone workers immediately.

Step 3

Activate Devices
Your employees can activate their new devices with just one click via SMS. It’s that simple!

Experience the full capabilities of Neovigie’s lone worker safety solution without commitment.
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“An easy to use and reliable system”
Neovigie allows us to secure employees who are alone. We are satisfied with the Neovigie system, which is easy to use and reliable. We can recommend it on all the sites we have all over France.
Stephane B, Security Agent, SERIS

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How Does It Work?

Step 1

Book an appointment online

Our teams will be able to give you all the information you need during the appointment.

Step 2

Validate your quote

Within 2 hours of the appointment you will get a clear quote for your lone worker protection solution.

Step 3

Return the list of your users

As soon as your quote is validated, we will send you a clear and very easy file to return to us to set up your account for you.

Step 4

Launch appointments

As soon as we receive the list of your users, your platform will be put online and available to you. Let's go!

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All our solutions

Neovigie offers a coherent ecosystem of solutions that adapt to the most demanding work environments. Whether your teams are equipped with smartphones, smart watches, or specialized devices, you can monitor everything from a single platform.

Mobile app

VigieApp applicaiton de protection des travailleurs isolés

Compatible with iOS and Android phones, ideal for employees already equipped with a business phone, thus eliminating the purchase of additional hardware.

Learn more

Android Watch app

VigieWatch - watch for lone worker

Perfect for those who want a discreet device while remaining protected. The watch app can be downloaded from the Google Play Store and installed on all Android watches.

Learn more

Irdium Satellite Device

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For areas without network coverage, we integrate satellite equipment manufactured by ACR, compatible with our mobile applications and watches, allowing you to remain protected without additional hardware.

Learn more

Dati Autonomous Device

VigieLink

Designed for environments where telephones are prohibited or for employees who prefer dedicated equipment, this robust device works on 2G/4G networks and is entirely manufactured by Neovigie.

Learn more

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A Team at Your Service

Neovigie is specialized in the protection of lone workers. We already support more than 500 organizations, from SMEs to large groups, with an innovative and easy to deploy solution.

What sets us apart? Reliability (alerts sent in less than a second, 99.5% platform availability) and expert support from Canada and Europe, responsive and close to your EHS challenges. Where others offer complex and poorly adapted tools, Neovigie delivers simplicity and efficiency from day one.
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Contact Us

Have questions or need assistance? Get in touch by completing the form below.

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FAQs

Frequently Asked Questions About Lone Worker Protection

A Neovigie expert answers your questions!

Benoit Pauillac

Expert in Lone Worker solutions

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Benoît Pauillac is in charge of customer support at Neovigie. An expert in lone worker solutions, he supports companies in optimizing the protection of their workers by ensuring responsive monitoring and an optimal user experience.

“Above all, good support is attentive listening and a quick response.”

How to Set Up a Lone Worker Solution for Your Business?

  1. Assess Risks
    Begin with a comprehensive risk analysis to identify potential hazards faced by lone workers.
  2. Select Appropriate Devices
    Choose the device for Lone Workers’ solutions tailored to your business needs. Options include portable devices, alert buttons, geolocation technologies (GPS and Bluetooth), and mobile applications that trigger manual or automatic alerts.
  3. Train Employees
    Provide workers with training on using the devices, managing alerts, and responding to emergencies. Ensure they understand both the technical and procedural aspects of the safety protocols.
  4. Implement Real-Time Supervision
    Set up a centralized management platform to monitor workers’ alerts and movements in real-time. The system should provide immediate notifications and location data to enable rapid intervention.
  5. Work with a Specialized Supplier
    Partner with experts in PTI/DATI solutions for efficient installation, ongoing maintenance, and support. A reliable supplier ensures your solution operates effectively.
  6. Test and Maintain
    Regularly test the devices and platform to ensure functionality. Routine maintenance is essential to prevent malfunctions.
  7. ‍Continuous Improvement Use feedback and incident reports to refine the system, improve safety practices, and address evolving risks.

Why Use a Lone Worker Solution?

A lone worker solution is essential for the safety and well-being of employees who work alone or in isolated conditions. Here's why businesses implement one:

  1. Duty of care
    A lone worker solution helps businesses meet their occupational safety obligations and demonstrate a commitment to employee safety.
  2. Accident prevention
    By keeping in touch with workers and detecting dangerous situations (falls, immobility), these solutions reduce risks.
  3. Rapid emergency response
    Lone worker solutions send immediate alerts during emergencies, for faster response times and better outcomes in critical situations.
  4. Enhanced worker safety
    A reliable safety system gives lone workers confidence, improves morale and fosters a secure working environment.
  5. Cost reduction
    Preventing accidents reduces costs associated with workplace injuries, such as medical expenses, insurance claims and downtime.

Investing in a lone worker solution goes beyond legal obligations: it's a proactive step toward a safer, more efficient workplace.

What Is the Solution for the Protection of Lone Workers?

The protection of lone workers combines prevention, training and technical solutions. Key aspects include:

  1. Hazard assessment and prevention
    • Conduct a thorough hazard assessment to identify the risks lone workers face.
    • Implement preventive measures such as training programs, proper safety equipment and clear procedures.
  2. Technical solutions
    • Deploy tools like a lone worker app or devices that trigger automatic and manual alerts in emergencies.
    • Make sure devices offer fall detection, no-motion alerts and panic buttons.
  3. Geolocation
    • Use GPS for outdoor location and Bluetooth beacons for indoor location.
    • Location is shared with supervisors when an alarm is raised, for a quick response.
  4. Supervision platform
    • Use a centralized platform where your supervisors receive and manage alerts.
    • It should allow instant communication with the worker and help supervisors coordinate a rapid response.

By combining these elements, businesses protect their lone workers effectively, support their safety obligations and give peace of mind to employees and employers.

Which Sectors Benefit from a Lone Worker App?

Lone worker apps are widely used in industries such as:

  • Construction
  • Government 
  • Transportation and Logistics
  • Healthcare
  • Manufacturing and Industry
  • Utilities and Maintenance

What Is the Cost of a Lone Worker Solution?

Costs vary depending on the devices and features required. Neovigie bills a monthly subscription per user, and the quote depends on your team size and the options you select.

What Are the Advantages of a Lone Worker App?

  • Real-Time Monitoring: Tracks workers' movements and detects hazards like falls or immobility.
  • Rapid Emergency Response: Sends instant alerts to supervisors or emergency teams, reducing response times.
  • Regulatory Compliance: Helps businesses adhere to legal safety requirements.
  • Cost Reduction: Lowers costs related to accidents, insurance claims, and downtime.

Improved Peace of Mind: Lone workers feel safer, and employers gain confidence in their safety measures.

How Does the Lone Worker Solution Work?

The Neovigie alert system is designed for simplicity and ease of use, requiring no specialized training. Lone workers can activate an alarm button in the event of an emergency or danger, ensuring a rapid response.

One of its standout features is real-time geolocation, which enables organizations and security teams to pinpoint the worker's location. This capability ensures that assistance can reach the worker quickly, enhancing safety and peace of mind.

Why Choose a Lone Worker Solution?

A lone worker alarm system protects employees who work alone and helps organizations meet their occupational health and safety obligations.

It is particularly important for workers in isolated or high-risk environments, as it provides:

  • Regular check-ins: keeps in touch with lone workers, even in remote areas.
  • Emergency assistance: enables a fast response to incidents such as falls, injuries or other emergencies.
  • Duty of care: helps you meet workplace safety obligations and document your procedures.

What types of alarms can Neovigie trigger?

Neovigie offers a comprehensive suite of alarms to ensure the safety of lone workers:

  • Manual Alarm: Activated by the worker via a button or application interface.
  • Fall Detection Alarm: Utilizes smartphone sensors to detect falls.
  • No-Motion Alarm: Triggers if the worker remains immobile for a specified duration.
  • Loss of Connection Alarm: Initiates if the connection between the worker's device and the platform is disrupted.
  • ‍Geofencing Alarm: Alerts when a worker enters or exits a predefined geographic area.

Is lone worker protection mandatory?

In the United States, there is no specific federal law requiring lone worker protection systems. However, under the OSHA General Duty Clause, employers are legally required to provide a safe working environment. If a worker is alone in a high-risk setting, the employer must implement appropriate safety measures. Using a solution such as Neovigie is considered best practice and may be necessary based on a proper risk assessment.

What is the difference between fall detection and loss of verticality?

Fall detection and loss of verticality are two features that are often used in lone worker safety devices. While they may seem similar, they have fundamental differences.

Fall detection is a feature that uses the mobile accelerometer to recognize when a person falls suddenly. It analyzes data to detect sudden changes in movement, orientation, and speed that correspond to a fall. Once a fall is detected, the system can set off an alarm.

Loss of verticality refers to the situation where a person no longer maintains an upright standing position. Devices that use the loss of verticality also use the accelerometer, but to identify whether a person is in an upright position or not. When the vertical position is no longer maintained for a specified period of time, the equipment triggers an alarm.

‍To conclude

The loss of verticality is a method that is less and less used, as it is a source of many false alarms and does not make it possible to detect all fall situations. On the other hand, while detecting a fall is by far the best solution, it requires a high level of expertise to set up a quality algorithm otherwise it will be useless. Such algorithms require the intervention of engineers and researchers specialized in artificial intelligence. The algorithm used by Neovigie was developed as part of the European H2020 innovation project with research laboratories to achieve a high quality detection that is a reference in this field.

What is a Lone Worker Solution?

A lone worker solution is a safety and alert system that protects employees who work alone. It detects emergencies or dangerous situations and promptly notifies the people you designate.

The system connects a device carried by the worker, such as a smartphone app or a smartwatch, to a web-based supervision portal. Lone workers use it to report emergencies in real time, such as falls or assaults.

When an alarm is triggered, your supervisors receive it in the portal and can:

  • Contact the worker directly.
  • Send someone on site.
  • Call emergency services (911) if needed.
  • Check on the worker with a simple call.

Neovigie adds a Lifeline feature, which raises an alarm automatically if the worker does not interact with the device within a set time.

How does the Neovigie solution ensure the safety of lone workers?

Neovigie protects lone workers with a system that combines location, immediate alerts and multi-channel communication. Here's how it works:

1. Location

  • Outdoors: GPS gives the precise location of the worker in alarm.
  • Indoors: Bluetooth beacons locate the worker inside buildings.

2. Immediate alerts

  • Manual alerts: workers trigger an alarm from VigieApp® on their smartphone or with the VigieTouch® Bluetooth panic button.
  • Automatic alerts: the system detects falls or prolonged inactivity and alerts designated supervisors automatically.

3. Multi-channel communication

  • Alert transmission: alerts reach supervisors by SMS, email, push notification and voice call.
  • Around-the-clock escalation: Neovigie's servers process alerts at any hour and escalate to the next supervisor if the first one does not respond, so no alert goes unnoticed.

4. Satellite coverage

  • Remote areas: where there is no cellular coverage, Neovigie works with satellite devices such as the Bivy Stick®.

5. Privacy

  • Data protection: workers are located only when an alarm is raised, and personal data is protected.

What is Neovigie and how does it work?

Neovigie is a solution designed to protect lone workers. It integrates mobile applications like VigieApp. Lone workers can trigger alerts manually or automatically (e.g., in case of a fall or lack of movement). These alerts are sent to a supervision platform called VigieControl, enabling a quick and efficient response.

A few definitions to get started

Lone worker protection

Lone worker protection covers all the measures put in place to keep employees who work alone safe. It relies on alert devices as well as on organizational procedures. The goal is to prevent dangerous situations (fall, medical event, assault) and to ensure a fast response when an incident occurs. 

Lone worker device (man-down alarm)

A lone worker device is equipment designed to detect hazardous situations automatically. In case of a fall, prolonged immobility or lost connection, it triggers an alert and transmits the information to a supervisor or to responders. It can take the form of a dedicated device, a smartwatch or a mobile app. It uses technologies such as GPS, cellular networks or radio to provide an accurate location and enable a fast response.

Comparison: dedicated device vs. safety app

Criteria Dedicated device Safety app
Triggering Automatic and manual Automatic and manual - more automation
Location Built-in GPS, Bluetooth beacons indoors Smartphone GPS
Reliability Independent of the phone, multiple transmission paths (cellular, radio, satellite) Depends on the cellular network and the phone's condition
Use Simple, designed for safety only More flexible but requires a working smartphone
Target users Workers exposed to high risk (construction, maintenance, manufacturing) Mobile workers with moderate risk (sales reps, service staff)

Safety experts point out that an alert device alone does not amount to complete protection. A lone worker device does not replace a real risk prevention policy. It must be part of a broader approach that includes hazard assessment, appropriate procedures and proper training for the workers concerned.

How does a lone worker device work?

A lone worker device detects a dangerous situation and makes it possible to alert help quickly. It works through several key elements.

Automatic incident detection

The device continuously analyzes the lone worker's movements. It detects a sudden fall or prolonged immobility, possible signs of a medical event or accident. If the user does not respond to a pre-alert, an emergency signal is sent automatically.

Manual alert in case of danger

In an assault or sudden problem, the worker can trigger an alert themselves by pressing an emergency button. This ensures an immediate response even when the sensors have not detected anything abnormal.

Transmission and location

When an alert is triggered, the device transmits the worker's position using GPS. The information is sent to a supervisor or directly to responders over a cellular, satellite or Wi-Fi network, depending on the environment.

Alert tracking and management

A dedicated interface lets you follow alerts in real time, locate workers and analyze incidents to improve safety. This tracking guarantees a fast, effective response.

How much does it cost?

It depends on the products and options you choose. Neovigie solutions are billed as a monthly subscription per lone worker. Request a quote for pricing adapted to your team size.

What is the solution for the protection of my lone workers?

It depends on each worker's risks and daily routine. A lone worker app on the employee's iPhone or Android phone suits most field and mobile roles: no extra device, fall and no-motion detection, panic button and check-ins. A safety watch keeps the alarm on the wrist for hands-busy jobs. A satellite messenger covers areas without cellular coverage, and Bluetooth beacons locate the worker inside buildings.

Start from your hazard assessment, then match each role with the right device. Neovigie manages all of them from one supervision platform, VigieControl.

Which lone worker device should I choose?

Lone worker devices transmit alerts over wired (telephone) and/or wireless links (radio, cellular, satellite phone). You'll find more information on the different lone worker alert solutions.

Even though the features of these devices are broadly similar, let's look at the specific advantages of each option so you can make the right choice for your employees.

The dedicated lone worker device

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Lone worker device

Thanks to Bluetooth location beacons, the employee is located in a precise spot. The alert, with the beacon's position, is sent to the monitoring platform. 

Alert reliability

Some devices combine several transmission modes for reliable alerts: cellular network (4G, LTE-M), Wi-Fi… With LTE-M technology designed for IoT, some products can communicate from basements. 

Two-way voice to verify the alert

While early devices could only send basic alerts, a voice function can now be built in to place a call and verify the situation. 

The mobile app

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Safety with no extra hardware

The safety app protects employees with no additional equipment, from a company smartphone. 

Alert reliability

The technology built into the latest smartphones ensures reliable operation and a high level of ruggedness (shocks, drops, water…). 

Software that keeps improving

The app developers update the product regularly and sometimes add new features at low cost.

What triggers an alert?

A lone worker device can send several types of alerts, automatic or manual, depending on the situation detected.

  • Manual alert: triggered by the user via an SOS button or a mobile app.
  • Fall alert: triggered after a loss of verticality followed by prolonged immobility.
  • No-movement alert: when no motion is detected over a set period.
  • Lost-connection alert: raised if the device loses network (Wi-Fi, 4G/5G) or contact with the control center.
  • Geofencing alert: triggered if the worker leaves a safe zone.
  • Automatic alert in critical conditions: some devices detect toxic gases, excessive heat or abnormal movement.
  • Silent alert: a discreet signal sent under threat.
  • Low-battery alert: notification when remaining runtime becomes insufficient.

These features enable an immediate response in case of danger.

Which industries use it?

High-risk industries such as manufacturing, construction, transportation, utilities, security and healthcare, along with any organization whose employees work alone or out of sight of coworkers.

Is a lone worker solution compliant with privacy laws?

Yes, provided the data collected (such as GPS location) is processed securely and workers are informed of how it is used. The employer should notify employees, limit collection to what is needed for their safety, and ensure the confidentiality and security of the information throughout the process. Neovigie is designed to GDPR standards, with data hosted in Europe.

What are the benefits of Neovigie?

Neovigie empowers businesses to safeguard their lone workers, ensuring their safety while restoring confidence across teams. Using advanced technology, we address the unique dangers lone workers face, such as falls, attacks, and other hazards, with intelligent detection and real-time emergency alerts delivered seamlessly through our secure servers.

  1. Safety as a Service: Our solution is entirely cloud-based (SaaS), requiring no installation or maintenance. You can configure settings in real-time via an intuitive web portal, ensuring a hassle-free and adaptable experience.
  2. Check-In and Monitoring Made Simple: Streamline the check-in process with ease. Enable your workers to check in and share their location seamlessly. Regularly monitor each checkpoint to maintain communication and provide immediate assistance in case of emergencies.
  3. Comprehensive Lone Worker Solution: Neovigie offers a versatile lone worker solution, adaptable to smartphones, smartwatches, desktops and satellite devices. Alerts are processed by Neovigie's servers at any hour and reach your supervisors, from remote areas to high-risk industrial settings.

Who is Neovigie for?

A traceable and easy to manage solution

Are you an EHS manager? Neovigie was designed to meet your operational and regulatory challenges:

  • Duty of care: helps you meet your obligations under the OSHA General Duty Clause and document your lone worker procedures.
  • Full traceability: event history, alert log, downloadable reports.
  • Ease of deployment: turnkey application for iPhone and Android, no complex configuration.
  • Supervision and reporting: customizable dashboards, usage and safety performance indicators.
  • EHS support: help integrating Neovigie into your procedures, responsive support in English, clear documentation.

Why choose a lone worker protection solution?

Lone workers face specific risks because no one is there to see them fall, become ill or get attacked. A lone worker solution detects these situations and alerts the people you designate, so help arrives faster and the consequences of an incident are reduced.

In the United States, no federal law requires a specific lone worker device. Under the OSHA General Duty Clause, employers must protect employees from recognized hazards, and some OSHA standards and state laws add duties for employees who work alone, such as regular check-ins or, in Washington State, panic buttons for certain isolated workers. Neovigie helps you meet these duties; it does not replace your own hazard assessment.

Read our guide to lone worker safety regulations in the U.S.

Why select Neovigie?

Your trusted partner for lone worker safety

At Neovigie, we put the well-being of workers first while helping businesses meet their occupational safety and health obligations.

Our lone worker safety solution includes a panic button, fall detection, a no-motion alert for loss of consciousness and a check-in module. These tools help you meet your safety obligations and actively improve workplace safety. Neovigie takes a proactive approach to employee protection: safety goes beyond meeting legal obligations, it creates a safer and more supportive work environment.