Truck and delivery drivers: a lone worker device to protect your teams on the road

  • Meet your EHS objectives
  • Alert and respond faster
  • Privacy by design, compliant with Canadian privacy laws

Neovigie's lone worker solution protects your employees driving alone and triggers the alert automatically when something goes wrong.

Over 500 companies trust us—why not join them?
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Road transport: a high-risk sector for people working alone

Irregular hours, heavy loads, contact with unknown customers, often in remote areas… Transport and delivery expose your teams
to hazardous situations every day.

Employer's duty

Under the Canada Labour Code and provincial occupational health and safety regulations, employers must protect employees who drive or deliver alone.

Risk of assault

Deliveries in high-risk areas, package theft, disputes with customers… a driver on their own is a potential target for verbal and physical violence.

Handling accidents

Loading and unloading goods and packages, sometimes too heavy for one person, increases the risk of falls and injuries.

Working in dead zones

On top of night work, the transport sector sends employees alone into isolated warehouses or rural and northern areas with no cell coverage.

Schedule a demo now!

What are the risks for delivery drivers?

Fall risk

A risk heightened by handling operations. Automatic AI fall detection raises an immediate alert if a driver falls while loading or delivering packages.

Medical emergency

Driving alone is a major risk in the event of a medical emergency. The Lifeline feature triggers an alarm if the driver stays inactive for too long.

Risk of assault

In the event of abuse or physical violence, the SOS button discreetly triggers an alarm so help can be sent.

Loss of signal

Neovigie provides continuous coverage in dead zones, outdoors and inside buildings.

A lone worker device built for transport and delivery across Canada

Protect every lone worker in your supply chain:
from the long-haul truck driver to the last-mile courier.

Cover every risk with multi-criteria alerts

Fall, medical emergency, assault, no movement: the alert is triggered even if the worker has lost consciousness.

Lone Worker protected
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Locate workers in real time

Pinpoint the lone worker's location, even inside buildings, so help gets there without wasting time.

Protection switched on at the start of the shift

The lone worker device activates automatically at the start of the shift: immediate protection, no technical training, no risk of the worker forgetting to switch it on.

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What sets us apart?

A solution built for the field! Discover the 6 pillars that make Neovigie a benchmark lone worker solution
for protecting your teams.

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No more false alarms

Neovigie's algorithm tells real emergencies apart from the normal movements of driving and handling goods.

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Privacy mode

Location is only shared when an alert is triggered, to guide responders. No tracking outside working hours.

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Safety in dead zones

An alert is raised automatically if an employee fails to check out of a dead zone within the set time.

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Easy to deploy

Neovigie offers an intuitive interface and simple roll-out by your in-house safety team, with no extra hardware to buy.

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A complete range for a versatile solution

From smartphone to satellite device, the Neovigie range adapts to every job and every environment: truck drivers, couriers, warehouse and logistics staff.

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Alarm handling from a smartphone

Supervisors handle alarms directly from the mobile app for an immediate response.

Schedule a demo now!

Discover Neovigie's features

Alert, locate and rescue your lone delivery drivers. Neovigie's safety features trigger
automatically or manually to guarantee a fast response.

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AI-powered fall detection

Our exclusive AI-based fall detection reduces false alarms and gets help to lone workers as fast as possible.

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Automatic activation

Automatic activation of the lone worker device based on the work schedule keeps your teams protected whatever time they work.

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Click&Protect©

Neovigie offers a simple, secure enrolment process: the device is activated through a link sent by SMS or email, in one tap and without a password.

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Multi-channel alerts

Fail-safe alerting: SOS alerts are sent instantly through every available channel, SMS, phone calls, emails and push notifications.

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Working in dead zones

Neovigie fits every job, even in dead zones: lifeline check-ins or satellite connection for high-risk work.

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Indoor location

Locating lone workers inside buildings and warehouses means stronger safety and a fast response when something happens.

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Detailed reports

Neovigie's reporting shows how your teams use the solution in the field and helps you target safety needs.

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Monitoring center or in-house supervision

The lone worker solution can be complemented by supervision through our web platform or by a 24/7 monitoring center.

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Check-in call

By calling your worker directly on their device, you assess the situation without them having to pick up. Listen, assess, and step in when it matters.

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A solution that adapts to each customer: the L'Oréal example.

Major international companies such as L'Oréal have already chosen Neovigie to protect their staff. With Neovigie, L'Oréal protects employees working in varied conditions, including night shifts, weekends and remote areas of its plants.

What Neovigie brings to L'Oréal:

  • Protection for key roles: Neovigie protects every employee who may find themselves working alone: packaging operators, quality technicians and maintenance technicians.
  • Real-time monitoring: Supervisors manage the monitoring platform with real-time tracking of lone workers and the alarms they raise.

Effective protection, guaranteed:
With Neovigie, L'Oréal has strengthened its safety protocols and ensures a rapid response to emergencies.
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With Neovigie, let's build a safer workplace together.

Why give your drivers a lone worker solution?

Long-distance driving, heavy loads, unloading and delivery rounds… Trucking and delivery companies face operational constraints that expose their staff to specific risks: a medical emergency at the wheel, a fall while handling goods, an assault during a delivery in a high-risk area, an accident at an isolated rest stop…

Without an alert device, an incident can go unnoticed for hours and delay emergency response. That delay can lead to serious, sometimes irreversible injuries. Federal and provincial legislation places a general duty on employers to protect workers, including those working alone: see our guide to lone worker regulations in Canada. Failing to do so exposes the company to penalties and liability.

Transport companies must therefore assess the risks and put the right measures in place to protect drivers and logistics staff. A lone worker solution delivers protection, prevention and compliance in one.
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The Neovigie product range

Neovigie offers a range of solutions built for demanding work environments. Smartphones, smartwatches or dedicated devices: supervise all your lone worker devices from a single platform.

Mobile
App

VigieApp applicaiton de protection des travailleurs isolés

On iOS and Android smartphones, the lone worker app is ideal for employees who already carry a phone, with no extra hardware to buy.

Learn more

Android Watch App

VigieWatch - watch for lone worker

A discreet device for maximum protection. Available on the Google Play Store, the watch app installs on Wear OS smartwatches.

Learn more

Iridium Satellite Device

Bivy Stick

For areas with no cellular coverage, the satellite device works on its own or paired with the mobile app for even more features.

Learn more

FAQs

Many of you ask us about lone worker protection.
Here are our answers to the most frequently asked questions.

A Neovigie expert answers your questions!

Benoit Pauillac
Benoit Pauillac

Expert in Lone Worker technical solutions

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Benoît Pauillac is in charge of customer support at Neovigie. An expert in lone worker solutions, he supports companies in optimizing the protection of their workers, by ensuring responsive monitoring and an optimal user experience.

“Above all, good support is attentive listening and a quick response.”

Is a delivery driver considered a lone worker?

Yes. A delivery driver is a lone worker whenever they work alone, without being seen or heard directly by other people for a significant period of time. This applies to long-haul truckers, drivers on rural or night routes, and last-mile delivery drivers. With no coworker able to step in quickly if something goes wrong, they are exposed to risk. 

Neovigie lone worker solutions are designed for the reality of the job: use on the move, in the cab, and at delivery stops, without constraints or added danger for the driver.

How do I choose the right lone worker solution for a trucking or delivery fleet?

  • The smartphone app is ideal for mobile employees.
  • The safety watch or connected badge provides discreet protection for delivery drivers who interact with many different recipients.
  • The dedicated lone worker device is better suited to warehouse and logistics staff handling pallet jacks and heavy loads.
  • The satellite device quickly locates drivers working in areas with poor cellular coverage.

Neovigie supports companies every step of the way, from the initial risk assessment to the rollout of a tailored lone worker solution, with a 24/7 monitoring center to guarantee a fast response in every situation.

Why put a lone worker safety solution in place for delivery drivers?

Under the Canada Labour Code (Part II) and provincial occupational health and safety laws, employers must take every reasonable precaution to protect the health and safety of their workers, whatever the industry. In practice, this means giving lone workers a way to signal any distress situation and to be rescued as quickly as possible. The company first identifies the hazards linked to working alone in its hazard assessment, then puts an appropriate alert system in place. 

Neovigie lone worker devices help meet this duty of care directly and give your teams reliable protection.

What are the main risks for a delivery driver on the road?

  • Medical emergency behind the wheel
  • Traffic accident
  • Accident during loading and unloading: fall from a loading dock, fall on stairs during a delivery, physical strain…
  • Verbal or physical assault when delivering in high-risk areas or during off-hours

Each of these situations calls for a fast response backed by a reliable alert device. Neovigie solutions combine fall detection, a manual SOS button and real-time GPS location to cover every scenario without adding complexity to the driver's job.

How does a lone worker solution work for a truck or delivery driver?

The Neovigie lone worker device (dedicated device, mobile app or wearable) stays with the driver throughout the shift. Setup takes minutes, battery life is designed for long routes, and the solution keeps working even in areas with weak network coverage.

  • In an emergency, it sends an alert to a monitoring center, which immediately locates the driver and launches the appropriate response procedure.
  • AI-powered automatic detection (fall, prolonged immobility, loss of verticality) makes sure a lone worker gets help even after a medical event.