Secure your Cleaning Technicians with an adapted alert system

  • Achieve your QSE goals
  • Alert and respond more quickly
  • PTI solution that is 100% GDPR compliant

Cleaning technicians often work alone, at night  in empty office. A  fall or an attack without an alert device can have serious consequences. With Neovigie, equip your technicians with a simple, effective alert solution and change their life.

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Join over 300 trusted companies that prioritize lone worker safety and compliance with workplace legislation.

Why Equipping Your Cleaning Staff with a Lone Worker Protection Device is Essential

Lone workers in the cleaning sector face daily dangers : slips on wet floors, inhalation of chemical products, or interventions in poorly secured areas at staggered hours.

In the absence of appropriate warning devices, officials or emergency services are not immediately notified in the event of an accident or attack. This delay in care may worsen the situation and significantly increase the risk of sequelae.

The regulation nevertheless requires the employer to ensure the safety of its employees.
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What are the risks for cleaning staff?

Risk of falling

An automatic detection sends an immediate alert in the event of a fall for rapid intervention.

Risk of discomfort

The absence of movement or the Lifeline function triggers an alarm in case of prolonged inactivity.

Risk of aggression

A discreet SOS button allows for a quick alert to secure the worker in danger.

Risk of no network

An automatic alarm signals any network loss to ensure continuous protection.

Dispositifs PTI de Neovigie ; Vigielink, VigieApp, Bivy Stick and VigieWatch

A Comprehensive solution

Neovigie is a complete solution designed to secure your isolated maintenance workers while simplifying your daily management. Much more than a simple technical tool, it is a real driver of performance, compliance and trust — for your teams as well as for your customers.
  • Centralized management: from a single interface, you visualize the status of devices in real time, locate your agents by GPS and are alerted immediately in case of anomaly (delay, absence, end of mission not reported).
  • Intelligent detection: in the event of a fall, discomfort or prolonged immobility, an alert is automatically triggered. Normal movements (e.g. cleaning floors) are filtered using algorithms specifically trained for cleaning activities.
  • Automated protection: the solution adapts to intervention schedules with automatic activation and deactivation, eliminating oversights while reducing administrative burden.
  • Reports: all alerts are archived for 60 days in a secure log, facilitating your proof obligations in the event of an audit or investigation.

Turn security into a competitive advantage

With Neovigie, you protect your agents while strengthening the overall performance of your company. The benefits are immediate:

Fewer accidents, less absenteeism

early detection limits critical situations and reduces replacement costs.

A differentiating commercial asset

Having a lone worker system is a real plus in responding to tenders, especially when the protection of lone workers is a requirement.

Intuitive use

The interface was designed with an optimized user experience (UX), allowing for rapid adoption and smooth use by teams, even without advanced technical training.

Responsive technical support

Neovigie offers dedicated support with a guaranteed response time of less than one hour during business hours, ensuring effective handling of requests.

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Advanced Accident Detection

Neovigie uses intelligent algorithms capable of differentiating an accidental fall from a voluntary movement (floor cleaning, equipment storage).

In the event of a violent shock or prolonged immobility, an alert is sent immediately to the designated officials, with precise geolocation (outdoor GPS, indoor beacons for large spaces).

This technology reduces false alarms by 90% compared to traditional systems.

Legal compliance: A decisive advantage for your customers

Neovigie automates the generation of regulatory certificates, required by a growing number of customers to validate contracts.

These documents, which can be integrated directly into tender documents or invoices, reinforce your credibility in the face of less equipped competitors.
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Centralized management for managers

Thanks to an intuitive dashboard accessible from a smartphone or computer, managers supervise all agents in real time.

The solution automatically verifies the activation of the App at the start of each mission and triggers an alert in case of forgetfulness. Delays in the start or end of intervention? Preventive notifications allow you to take action before the situation worsens.
  • accurate timestamp of activities (start, end, duration).
  • GPS location certifying presence on site.
  • history of alerts processed and stored securely.
These elements constitute usable evidence during customer audits, tenders or regulatory controls.
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Centre de télésurveillance

A scalable solution to meet the challenges of the field

Whether it is a question of strengthening security during night-time interventions, weekends or managing seasonal teams, Neovigie adapts to your operational constraints.

Alarms can be escalted to be sure alarms are always treated by someone.

Equipment Adapted to Field Constraints

To adapt to the specificities of the business, Neovigie offers different options. A smartphone application for daily use, ideal for agents used to mobile tools and already equipped, a watch application than cab installed on any WearOS watch. Attached to the wrist, it maximizes the detection of abnormal situations. No hardware investment is required: the equipment is provided under a flexible subscription, including maintenance and updates.

A strategic investment for your cleaning business

Neovigie is not just an alarm system: it is a performance partner.By securing your isolated agents, you respect your legal obligations while promoting your commercial offer.

Detailed reports, proof of presence on site and rigorous monitoring of interventions become real differentiating arguments in the face of competition.

With Neovigie, you protect your teams, strengthen your credibility and gain competitiveness.The solution is simple to deploy, without maintenance, and brings immediate benefits to your entire organization.
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FAQs

Many of you are asking us about the protection of lone workers. Find our answers to the most frequently asked questions here.

A Neovigie expert answers your questions!

Benoit Pauillac

Expert in Lone Worker technical solutions

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Benoît Pauillac is in charge of customer support at Neovigie. An expert in lone worker solutions, he supports companies in optimizing the protection of their workers, by ensuring responsive monitoring and an optimal user experience.

“Above all, good support is attentive listening and a quick response.”

Why is a cleaner considered a lone worker?

Cleaners often operate without supervision in buildings, schools, and factories outside regular hours, making them lone workers as defined by Canadian labour standards.

What is a PTI (LWP) system?

It’s a combination of hardware and software (DATI) to detect inactivity or falls and instantly notify designated managers.→ Learn more about how it works

What does Canadian law say?

The Canada Labour Code (Part II) requires employers to protect the health and safety of workers, including those working alone.→ View our page dedicated

How does a LWP device work for cleaning agent work?

Device is triggered at the start, monitors movements, detects anomalies, sends real-time alerts, and logs all actions.

Which devices are suitable for a cleaning agent?

Solutions are available in several types of equipment to adapt to field constraints:

  • Smartphone app : The interesting solution because it is always in your pocket and inexpensive if the maintenance worker already has a smartphone.
  • Watch : discreet and impermeable to liquids (IP68 sealing standard), it has the advantage of being as close as possible to the isolated worker, minimizing the risks of false detections..

Each device ensures reliable detection of incidents while ensuring regulatory compliance and optimal protection for lone workers.

How much does a solution cost for a cleaning company?

The cost of a LWP device varies according to the specific needs of the business and the options chosen. This can range from around 15$ to around 50$ per month depending on the type of device and the options selected.

The Neovigie solution offers a flexible subscription model, without heavy hardware investments, and including maintenance and updates. This system thus makes it possible to optimize your operational costs while ensuring the continuous protection of maintenance workers, which represents a strategic advantage in terms of safety and compliance.

What are the risky situations for a maintenance worker?

Maintenance workers are exposed to a variety of risks associated with their isolated work environment:

  • Falls and slides on wet or congested floors.
  • Discomfort or accident due to the inhalation of chemicals or intense physical effort.
  • Attacks in poorly monitored areas (car parks, industrial premises), especially during delayed hours or at night.

These situations require increased vigilance and the use of efficient detection and alert devices to reduce the consequences of accidents.

What are the advantages of a PLW device for cleaning agent?

Adopting a LWP solution has numerous benefits:

  • Enhanced security: rapid detection of incidents and real-time alerts for immediate intervention.
  • Centralized reporting: detailed monitoring of interventions (timestamp, geolocation, alert history) facilitating compliance with labor code requirements.
  • Commercial advantage: Certification and proof of presence on site reinforce the credibility of the company with customers and contractors.
  • Cost optimization: flexible subscription model without significant hardware investment, including maintenance and updates, allowing to reduce the costs associated with accidents and non-compliance