VigieControl® is Neovigie's lone worker monitoring platform. Supervisors see the status of every lone worker, receive alarms in real time and coordinate the response from a web browser or their phone. Alarms can also be handled 24/7 by a professional monitoring centre, available across Canada except in Quebec.
The VigieControl® web portal gives easy access to the whole Neovigie lone worker monitoring system: status of each worker and device, alarms in progress, location of workers in difficulty, alarm types set per user or per group, and the response procedure to follow in an emergency.
When an alarm goes off, a text message is sent to one or more people, in the order you define.
Supervisors install the VigieApp app on their Android or iPhone to receive alarms directly, see the worker's location and acknowledge the alarm.
During an alarm, the worker's GPS position appears on a map, and indoor location is available with optional Bluetooth beacons.
Supervisors can be alerted by an automatic phone call, so an alarm is never missed.
Alarms can also be sent by email to the people in charge of safety, in addition to the other channels.
By default, alarms go directly to your own supervisors by SMS, email, push notification and automatic call. If no one acknowledges the alarm, it escalates to the next level, up to 5 levels of up to 10 supervisors each, so someone always takes charge.
For round-the-clock coverage without staffing it yourself, alarms can be routed to a professional 24/7 monitoring centre that handles follow-up and dispatch. This service is available across Canada, except in Quebec.
VigieControl is designed to be simple to manage. The essential alarm functions are one click away, and the platform runs in any web browser with nothing to install.
Decide who is contacted, in which order and by which channel when an alarm goes off.
Set the protection profile for each job and update your whole fleet instantly.
Set work schedules so lone workers are reminded to start their protection.
Review alarms and usage to strengthen your safety culture and keep a record for OHS inspections.
VigieControl monitors workers on phones (VigieApp), Wear OS watches (VigieWatch) and satellite messengers, so you can choose the right device for each job. The watch is discreet and fast, ideal where assaults are a risk; the phone app fits in without changing habits; the Bivy Stick satellite messenger covers areas with no cell signal.
Alarms from phones, watches and satellite messengers arrive in VigieControl, which forwards them by automatic voice call, SMS, push notification and email. Up to 10 supervisors can be alerted at each level, across 5 escalation levels, until someone acknowledges the alarm.
Neovigie's solution is designed with PIPEDA and the private-sector privacy laws of Alberta, British Columbia and Quebec in mind.
A Neovigie expert answers your questions!
Expert in Alert systems and security solutions
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Eldar Fattakhov is a sales engineer at Neovigie, with over 15 years of experience in technological innovation. A specialist in digital solutions, he supports companies in the integration of connected devices for the safety of lone workers, by offering tailor-made offers and personalized follow-up.
His motto: “Innovation is only valuable if it meets a real need.”
Yes. Supervisors install the VigieApp app on their Android or iPhone: they receive alarms as push notifications, see the worker's location on a map, call the worker and acknowledge the alarm, without opening a computer.
Yes. By default, alarms go to your own supervisors, with escalation if no one responds. For round-the-clock coverage, alarms can be routed to a professional 24/7 monitoring centre that handles follow-up and dispatch. This service is available across Canada, except in Quebec.
A Lone Worker Alert Center platform is used to ensure the safety of employees working alone or in risky environments. It allows you to:
The main benefits of a lone worker monitoring system are:
To choose a good Lone worker alert center platform, several criteria must be taken into account:
A SaaS platform (Software as a Service) is a software distribution model where applications are hosted on remote servers and accessible via the Internet. This means that users don't need to install the software locally on their devices. With a SaaS platform, server updates, maintenance, and management are performed by the provider. In terms of lone worker safety, as in the case of Lone Worker solutions, a SaaS platform makes it possible to manage alerts, employee profiles, and incident reports via a web interface. Neovigie is a SaaS platform.
Lone Worker Aler Center platforms, like the one offered by Neovigie, offer several key functionalities to ensure effective management of the protection of lone workers:
These functionalities make it possible to centralize the management of the safety of lone workers and improve their protection while optimizing alert management and incident follow-up processes.
