Secure your Cleaning Technicians with an adapted alert system

  • Achieve your QSE goals
  • Alert and respond more quickly
  • PTI solution that is 100% GDPR compliant

Cleaning technicians often work alone, at night  in empty office. A  fall or an attack without an alert device can have serious consequences. With Neovigie, equip your technicians with a simple, effective alert solution and change their life.

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Why Equipping Your Cleaning Staff with a Lone Worker Protection Device is Essential

Lone workers in the cleaning sector face daily dangers : slips on wet floors, inhalation of chemical products, or interventions in poorly secured areas at staggered hours.

In the absence of appropriate warning devices, officials or emergency services are not immediately notified in the event of an accident or attack. This delay in care may worsen the situation and significantly increase the risk of sequelae.

The regulation nevertheless requires the employer to ensure the safety of its employees.
Agent d'entretien seul dans un établissement

What are the risks for cleaning staff?

Risk of falling

An automatic detection sends an immediate alert in the event of a fall for rapid intervention.

Risk of discomfort

The absence of movement or the Lifeline function triggers an alarm in case of prolonged inactivity.

Risk of aggression

A discreet SOS button allows for a quick alert to secure the worker in danger.

Risk of no network

An automatic alarm signals any network loss to ensure continuous protection.

Dispositifs PTI de Neovigie ; Vigielink, VigieApp, Bivy Stick and VigieWatch

A Comprehensive solution

Neovigie is a complete solution designed to secure your isolated maintenance workers while simplifying your daily management. Much more than a simple technical tool, it is a real driver of performance, compliance and trust — for your teams as well as for your customers.
  • Centralized management: from a single interface, you visualize the status of devices in real time, locate your agents by GPS and are alerted immediately in case of anomaly (delay, absence, end of mission not reported).
  • Intelligent detection: in the event of a fall, discomfort or prolonged immobility, an alert is automatically triggered. Normal movements (e.g. cleaning floors) are filtered using algorithms specifically trained for cleaning activities.
  • Automated protection: the solution adapts to intervention schedules with automatic activation and deactivation, eliminating oversights while reducing administrative burden.
  • Reports: all alerts are archived for 60 days in a secure log, facilitating your proof obligations in the event of an audit or investigation.

Turn security into a competitive advantage

With Neovigie, you protect your agents while strengthening the overall performance of your company. The benefits are immediate:

Fewer accidents, less absenteeism

early detection limits critical situations and reduces replacement costs.

A differentiating commercial asset

Having a lone worker system is a real plus in responding to tenders, especially when the protection of lone workers is a requirement.

Intuitive use

The interface was designed with an optimized user experience (UX), allowing for rapid adoption and smooth use by teams, even without advanced technical training.

Responsive technical support

Neovigie offers dedicated support with a guaranteed response time of less than one hour during business hours, ensuring effective handling of requests.

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Advanced Accident Detection

Neovigie uses intelligent algorithms capable of differentiating an accidental fall from a voluntary movement (floor cleaning, equipment storage).I

n the event of a violent shock or prolonged immobility, an alert is sent immediately to the designated officials, with precise geolocation (outdoor GPS, indoor beacons for large spaces).

This technology reduces false alarms by 90% compared to traditional systems.

Legal compliance: A decisive advantage for your customers

Neovigie automates the generation of regulatory certificates, required by a growing number of customers to validate contracts.

These documents, which can be integrated directly into tender documents or invoices, reinforce your credibility in the face of less equipped competitors.
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Centralized management for managers

Thanks to an intuitive dashboard accessible from a smartphone or computer, managers supervise all agents in real time.

The solution automatically verifies the activation of the App at the start of each mission and triggers an alert in case of forgetfulness. Delays in the start or end of intervention? Preventive notifications allow you to take action before the situation worsens.
  • accurate timestamp of activities (start, end, duration).
  • GPS location certifying presence on site.
  • history of alerts processed and stored securely.
These elements constitute usable evidence during customer audits, tenders or regulatory controls.
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Centre de télésurveillance

A scalable solution to meet the challenges of the field

Whether it is a question of strengthening security during night-time interventions, weekends or managing seasonal teams, Neovigie adapts to your operational constraints.

Alarms can be escalted to be sure alarms are always treated by someone.

Equipment Adapted to Field Constraints

To adapt to the specificities of the business, Neovigie offers different options. A smartphone application for daily use, ideal for agents used to mobile tools and already equipped, a watch application than cab installed on any WearOS watch. Attached to the wrist, it maximizes the detection of abnormal situations. No hardware investment is required: the equipment is provided under a flexible subscription, including maintenance and updates.

A strategic investment for your cleaning business

Neovigie is not just an alarm system: it is a performance partner.By securing your isolated agents, you respect your legal obligations while promoting your commercial offer.

Detailed reports, proof of presence on site and rigorous monitoring of interventions become real differentiating arguments in the face of competition.With Neovigie, you protect your teams, strengthen your credibility and gain competitiveness.

The solution is simple to deploy, without maintenance, and brings immediate benefits to your entire organization.
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FAQs

Many of you are asking us about the protection of lone workers. Find our answers to the most frequently asked questions here.

A Neovigie expert answers your questions!

Océane Poiret
Océane Poiret

Customer Account Manager

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Océane Poiret is a customer account manager at Neovigie. She supports organisations in deploying and running their lone worker safety solution.

Why are cleaners lone workers?

HSE describes lone workers as people who work by themselves without close or direct supervision. Cleaners often work out of hours in empty buildings, schools, offices or car parks, so an accident can go unnoticed for a long time.

What is a lone worker protection system?

It combines a device carried by the worker (smartphone app, smartwatch or dedicated device) with a supervision platform. It raises the alarm automatically after a fall or prolonged immobility, or manually with an SOS button, and alerts designated supervisors straight away.

What does UK law require?

Under the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999, employers must assess the risks of lone working and put controls in place, including a way for lone workers to raise the alarm and get help. See the HSE lone working guidance.

How does it work for cleaning staff?

Protection starts at the beginning of the shift, manually or automatically from the work schedule. The device detects falls and prolonged immobility, and the worker can raise an SOS at any time. Alerts go to your supervisors by SMS, email, push notification or automatic call, with the worker's location, and every event is logged.

Which devices suit cleaning staff?

Neovigie offers several devices to fit the constraints of the job:

  • Smartphone app: always in the pocket, and low cost when staff already have a smartphone.
  • Smartwatch: discreet and water-resistant (IP68), worn on the wrist so it is never left behind.
  • Dedicated VigieLink device: rugged and waterproof (IP67), simple to use and easy to share between teams on different shifts.

How much does it cost for a cleaning company?

The cost depends on your needs, the type of device and the options chosen. Neovigie offers a monthly per-user subscription with no heavy hardware investment, maintenance and updates included. Ask us for a quote tailored to your teams.

What are the main risks for cleaning staff?

Cleaning staff working alone are exposed to several risks:

  • Slips and falls on wet or cluttered floors.
  • Taking ill or having an accident after inhaling chemicals or during heavy physical work.
  • Abuse or assault in poorly supervised areas (car parks, industrial premises), especially early morning or at night.

These situations call for a reliable way to detect incidents and raise the alarm quickly.

What are the benefits of a lone worker solution for cleaning staff?

  • Stronger safety: fast detection of incidents and real-time alerts for an immediate response.
  • Central reporting: time-stamped history of alerts and interventions to support your risk assessment and audits.
  • Commercial advantage: proof of lone worker protection strengthens your credibility with clients and in tenders.
  • Cost control: monthly subscription with no heavy hardware investment, maintenance and updates included.