Data protection policy

Responsible of personal data

NEOVIGIE, Company, registered with the RCS of Toulouse under the number 824 239 578 and whose head office is located at 1 Rue Brindejonc des Moulinais - parc de la Plaine - 31500 TOULOUSE. Contact :

Information collected and processed on the website

Contact form

You are, Company, Field of activity, Surname, Name, Email, Telephone, How did you learn about us?, Message

The data collected and processed by NEOVIGIE and submitted to our Data Protection Policy.


The data collected and processed by Google reCaptcha and submitted to the Google Data Protection Policy.

All of the processed and collected data are stored for a fixed duration corresponding to the purpose of their use. Your information is kept as long as you are active on our site, but also during the additional time to meet our various legal obligations. At the end of these periods, your personal data is made completely anonymous. You have a right of rectification and/or deletion that you can exercise by contacting us.

The data processed by third-party companies (delivery, payment, Captcha controls, etc.) are subject to the policies of the companies in question (below).

Register of suppliers involved in the collection and processing of the data

Google Analytics

Pages visited, supports, and browsers, location, visit times, etc.

The data collected and processed by Google and submitted to the Google Data Protection Policy.
Access to the Google Data Protection Policy.

Google Maps

Supports, and browsers, location, visit times, etc

The data collected and processed by Google and submitted to the Google Data Protection Policy.
Access to the Google Data Protection Policy.

The website NEOVIGIE is designed to be particularly attentive to the needs of its customers. For this purpose, we use cookies which are intended to track your passage on our site. The purpose of this section is to explain how we use informatic cookies, the benefits they provide you, as well, if desired, the method to disable these cookies.

A cookie is a computer file in text format that is saved on your hard drive when you visit a website such as NEOVIGIE. The cookies that we use enable us to store your data to personalise and to facilitate your navigation during your next visits (for example: pages visited, the date and time and password). A cookie does not allow us to identify you; it only saves your IP address (the identification number of your computer).

Cookies are deposited on your computer for a period determined according to their functions.

We distinguish two types of cookies: cookies issued by NEOVIGIE and cookies issued by the applications of our partners.

Cookies issued by NEOVIGIE

During your first connection to the NEOVIGIE website, cookies are deposited on your hard disk. These cookies serve us by:

  • storing your actions on the website in memory

The purpose of these cookies is to improve and simplify your browsing experience as much as possible.





90 days

This cookie is placed by NEOVIGIE… It allows keeping your choice regarding the use of cookies on our website.

Cookies issued by the applications of our partners:

To optimise the services of the website and the support to the purchase, we may use your browser data through cookies managed by our partners. Similarly to the cookies used by NEOVIGIE, these data are completely anonymous.

These applications allow us to be more responsive in replying directly to your needs.

Our partners’ cookies:






The collection of the information gathered by these cookies allows us to:
• measure the audience of the site
• obtain statistics relating to the use of the website
• assess the interest that you demonstrate for the content and our various sections

→ Attention, if you share the use of your computer with other people.

The mission of industrial companies is to transform raw materials into finished products, through the action of processes employing people and machines. Today, industry is so efficient that people are less and less present on the production sites. There are therefore many lone workers. The division of the continuous activity into 3 sessions of 8 hours each favours situations of isolation. However, employees are required to use production, cutting and clamping machines, the handling of which presents a major risk. Alone and surrounded by several machines, the employee's loneliness can have an impact on their psychological reactions. They may react inappropriately to an unforeseen event. Every effort must be made to ensure that the isolated employee can request and obtain assistance as soon as possible.In this case, we can’t ensure that the services and advertisements intended for your computer correspond to your use and not to that of a third person.

How to disable the cookies?

Cookies are enabled by default during your visit to a website. You have the right to refuse these cookies.

Several options are available to you:

  • delete or disable at any time the storage of cookies on your browser.

  • limit the deposit of cookies only to Internet websites that you have previously accepted.

  • change the settings of your browser to require your confirmation for each cookie deposited on your computer.

Depending on the browser that you use, the procedure for refusing cookies is different. You will find below the procedure to be followed by the browser:

For Internet Explorer:

  1. Click on the button Tools, and then on Internet Options.

  2. Click on the button Confidentiality, and then on Parameters,

  3. Move the cursor upwards to block all the cookies, or move it down to allow all the cookies,

  4. To finish, click on OK.

For Safari:

  1. Click on Safari

  2. Select Preferences then Confidentiality

  3. Click on Details

  4. Select one or several web sites that store cookies, then click on Erase or on Erase all.

  5. After having removed the Web sites, click onFinish.

For Chrome:

  1. Click on the Google Chrome menu on the browser toolbar.

  2. Select Parameters.

  3. Click on Display the advanced settings.

  4. In the section "Confidentiality", click on the button Settings content.

  5. In the section "Cookies", you can modify the following settings:

    • Delete the cookies

    • Block the cookies by default

    • Allow the cookies by default

    • Keep the cookies and site data by default until closing your browser

    • Make exceptions for cookies from certain Web sites or domains

For Firefox:

  1. At the top of the Firefox window, click on the menu Tools, then select Options.

  2. Select the panel Privacy policy.

  3. To configure Rules of conservation : to use the historical custom settings.

  4. Uncheck the box To accept the cookies to disable the cookies

  5. Click on OK to close the "Options" window.

For Opera:

  1. Click on Preferences

  2. Then, click on Advanced

  3. Select Cookies

  4. Several options are available to you:

    • To accept the cookies

    • All the cookies are accepted (by default)

    • Accept only those of the site visited

    • The third-party cookies for a domain outside the one that I visited, are refused

    • Never accept cookies

    • All cookies are rejected


This Privacy Policy applies to the NEOVIGIE application.

When you use our services, we collect personal data about you. The purpose of this privacy policy is to expose users of the:

  • The manner in which their personal data will be collected and processed;
  • The rights that users have regarding their data;
  • Who is responsible for the processing of personal data collected and processed;
  • To whom the data is transmitted.


The NEOVIGIE application is developed and marketed by the company NEOVIGIE. The company NEOVIGIE owns and operates the website and the mobile application NEOVIGIE.

For the purposes of this Privacy Policy, we use the term "Service" to refer to the services we provide in connection with the application and website.


General Data Protection Regulation (GDPR): Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

Data Protection Officer (DPO): Natural or legal person designated by the data controller and responsible for ensuring compliance with the obligations provided for by the regulations on the protection of personal data.

Personal data: Any information relating to an identified or identifiable natural person (referred to as the "data subject"). An "identifiable natural person" is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more elements specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
A person is identified, in particular, when his or her name appears in a file. A person is identifiable, when a file contains information that indirectly allows his or her identification (e.g.: registration number, IP address, telephone number, photograph, etc.).
All information whose cross-referencing makes it possible to identify a specific person also constitutes personal data (e.g. a fingerprint, DNA, date of birth associated with a commune of residence, etc.).

Data controller: Unless expressly designated by the legislative or regulatory provisions relating to this processing, this is the natural or legal person, public authority, service or other body which, alone or jointly with others, determines the purposes and means of the processing.

Data processing: Any operation or set of operations carried out or not using automated processes and applied to personal data or sets of data, such as collection, recording, organization, structuring, conservation, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, approximation or interconnection, limitation, erasure or destruction.

Publisher: Natural or legal person, who publishes communication services to the public online.

The User: The person using the website and the services.


The data collected via the NEOVIGIE application is subject to processing for which your employer is responsible under the applicable regulations of the UK.

All the information collected through the NEOVIGIE application is only collected by your employer in order to ensure the safety of its employees.

The processing of your data in this way is necessary for the performance of the contract you have concluded with your employer and for the pursuit of your employer's legitimate interests in ensuring the safety of the employees under his care, to the exclusion of any permanent monitoring of the employees.


We collect and store personal data about you that you communicate to us when you use the NEOVIGIE application.

When you create a NEOVIGIE account, the following information is collected:

  • Identification data: surname, first name, email address, contact details (telephone and email), postal address.

In addition, in order to provide the expected service, the application also collects the following data:

  • Location data: GPS coordinates (longitude and latitude)
  • Location data: Indoor positioning with Bluetooth tags
  • Alert in case of loss of verticality, absence of movement, anti-tearing, Geofencing
  • Trip history


Except as noted below, we do not share or sell any data that identifies our users or allows third parties to contact them directly.

We share your personal data as indicated in the following table:

Who? Why do we share your data?
Other users The data may be consulted by other users of the NEOVIGIE application.
Subcontractors Your personal data may be transmitted to some of our subcontractors (including NEOVIGIE as editor of the solution) so that we can provide you with all our services.
Others with whom we share for legal reasons We may share your personal data with third parties if required to do so by law or if we have reasonable grounds to believe it is necessary to comply with applicable law.


You have a right of access, rectification, opposition, limitation of processing, portability and deletion under the conditions provided for in Regulation 2016/679 of 27 April 2016. You also have the right to define guidelines regarding the fate of your personal data after your death in application of the Law for a Digital Republic n°2016-1321 of October 7, 2016. You may exercise these rights by contacting our data protection delegate by email at or by post to the company's data protection delegate - Neovigie - 1 Brindejonc des Moulinais Street – 31500 Toulouse, France.


NEOVIGIE will retain your profile information for as long as your account remains active, unless you request deletion of your profile information or your account.

As far as your geolocation data is concerned, we keep them in principle for 2 months. However, they can be kept for a period longer than two months if :

  • A specific regulation provides for it
  • Such retention is made necessary for purposes of proof of performance, when it is not possible to provide such proof by any other means.

In the second case, the retention period is set at 1 year, this period not being an obstacle to a longer retention period in the event of a dispute over the services provided.

Finally, in some cases, we may retain information about you because of the law or for other purposes, even if you delete your account. The data used to establish proof of a right or retained in compliance with a legal obligation, may be subject to a policy of intermediate archiving for a period corresponding to the legal prescription periods (and in particular the common law period of 5 years).


All the servers on which your data is kept and stored are located in Europe.

In the event that NEOVIGIE uses subcontractors located outside the EU, we undertake to ensure that the subcontractors present appropriate technical and organisational measures so that the processing meets the requirements of this Regulation and guarantees the protection of the rights of the data subject.


As you would expect, NEOVIGIE takes the security of personal data seriously. Our risk management and security controls include:

  • Integrate data confidentiality from the design stage in everything we do;
  • Internal access control based on role and least privilege: all accesses are logged;
  • Risk management, business continuity, including disaster recovery, backups, business impact assessments, risk logging and data protection impact assessments;
  • Data breach management: NEOVIGIE will notify all users affected by a data breach within 72 hours;
  • Cryptography; encryption controls, key management;
  • All data is saved;
  • Secure and alarm the company's premises;
  • Asset management ;
  • Network segregation, penetration testing and a software development cycle.


You may exercise your rights in accordance with the regulations in force. Any questions concerning the processing of your data should be addressed to the Data Protection Officer at the following email address: dpo@neovigie.comor by post at the following address: Neovigie - 1 Brindejonc des Moulinais Street - 31500 Toulouse (France), for the attention of the Data Protection Delegate.


This Privacy Policy is the only enforceable version until a new version replaces it.
This Privacy Policy is subject to change, NEOVIGIE reserves the right to update or modify it at any time and without notice.

You are therefore advised to consult it regularly. Your continued use of our services following any changes to this Privacy Policy constitutes your acceptance of those changes.

Finally, this Privacy Policy only applies to the scope of the NEOVIGIE application.